Welcome
Welcome to the Webcast Help System. This system will allow you to troubleshoot most of the problems that arise with audio and video streaming playback.
Audio/video not playing? Please try the following Quick Tips:
- Click "Refresh" button to refresh the webpage and the media player.
- If you are on a PC, try switching to Chrome or another modern web browser.
- If you are on a wireless internet connection, please switch to a hard-wired connection.
To quickly see if your system meets our webcast requirements, please click on "Begin Test" below for an automated test of your system. We recommend that you close all open applications for the test as well as when viewing the webcast.
System/Browser Test
System Test
This test will help ensure that your system is correctly configured to view webcasts. Please click "Begin Test" below to start.
Test running...Please wait...
(Notice: For more accurate results, please do not use your Internet connection while this test is running.)
Speed Test Result
Your Internet appears to be fast enough.
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This test will help ensure that your system is correctly configured to view webcasts. Please click "Begin Test" below to start.
Your version of Android is not supported by this webcast.
In order to view this webcast you must have Android 4.1.2 or higher.
In order to view this webcast you must have Android 4.1.2 or higher.
We detect that your browser is not supported. Please use Internet Explorer™ 8+, Google Chrome™, Firfox™, or Safari™.
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Test running...Please wait...(Notice: For more accurate results, please do not use your Internet connection while this test is running.)
Speed:
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Browser Test Result: Passed! Your browser is correctly configured to view webcasts. |
Speed Test Result
Your Internet appears to be fast enough.